Energy and Utilities

WPA has conducted a significant amount of research and strategic analysis in the energy sector. We have shown utilities and other energy firms how to improve client relationships, retain their customer base, and win customers from competitors.

Many energy and utilities companies are paying increasing attention to public awareness of their corporate offerings, particularly in the areas of renewable and more efficient energy sources. WPA has helped energy companies develop public relations strategies that communicate a commitment to the environment as well as a sound marketing plan for products and services.

Our comprehensive understanding of lobby groups, government regulations (both current and proposed), public opinion, and environmental issues have enabled WPA to work successfully with oil, gas, petroleum, and public utility companies.


Understanding Customer Sentiment

Water issues are becoming more important across the country and it is important that water companies survey customers in order to sustain public confidence when rate increases are required.  Throughout the country water utility companies have submitted rate increase requests to the Public Utility C


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