Strategies To Improve Patient Satisfaction

  Over the last decade I’ve had the privilege of working with home health agencies, nursing homes, hospitals and health systems throughout the United States and Australia design strategies to improve the patient’s experience and patient satisfaction scores.  One of the first things I like to do when I begin working with a client is […]

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New Polling on Firearms

President Obama has made gun control one of his priorities this year.  While public polls show the country is sharply divided on whether gun control laws need to be stricter, the trend shows that public support for stricter gun control laws is down significantly from December of last year. Gallup also reports that that public […]

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APIA Autopsy Report and the Direction Republicans Need to Go

Earlier this year, the Republican National Committee released a “2012 Autopsy Report” that highlighted mistakes of Republicans during the election cycle and made suggestions for the future. American Principles in Action (APIA), followed by releasing their own report that helped explain what happened and what Republicans should do differently.   APIA contends that Republicans would […]

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About last week (10/25/2013)

Forgive me, dear imaginary reader, for being a bit punchy in this week’s look back at the week that was. I’m typing this from flight level 350 on my second consecutive very early departure in two days and third this week.  The joys of being bi-coastal, I suppose. So, without further preamble, here’s what happened […]

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How to overstate research results 101

Take a study with a small sample size, draw dubious conclusions to create headlines, and recommend public policy “solutions” that have little relation to the problem. “Understanding the relationship between alcohol brands and their connection to injury may help guide policy makers in considering taxation and physical availability of different types of alcohol given the […]

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“I Already Know What People Care About in My District”

Hey consultants, have you ever heard his one before?  “I already know what issues people care about so why should I spend money on a poll?” The answer is, the candidate doesn’t really know what issues will ACTUALLY move voters towards their candidacy and the most effective mediums to disseminate those messages. Thus, the importance […]

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WPA’s Further Government Shutdown Analysis

Despite what you may have seen on TV, the public is not turning on Republicans as a result of the shutdown. Analysis of data from a WPA poll of 815 likely voters nationwide conducted October 2-3 shows that voters and key groups of voters are blaming both sides relatively equally and that there is a […]

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Barack Obama…Anti-Unions?

Thanks to a good pick up by Charles Cooke at NRO. In a recent attempt to mock the Republicans for the government shutdown, the President put his foot his firmly in his mouth. From today: “If a worker shut down a manufacturing plant until they got what they wanted, they’d be fired…”  Interesting position to […]

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